Chippie Company

Need more data? Add #DataSnacks

Did you used all your data in your Chippie Company bundle? No worries, with the DataSnacks you can add more data to your bundle. You can continue Ssurfing, streaming and stay connected with friends, family and co-workers while you enjoy your work break or anytime you are on the go. With the #DataSnacks you can, WhatsApp, Skype, update and upload pictures on Facebook and Instagram, watch your favorite videos on YouTube, download and watch your favorite.

#DataSnacks benefits

• More flexibility
  Activate the #DataSnacks of your choice, whether it’s per day, week or month on top of your Calling Circle.
• Open for all apps
  Use the #DataSnacks the way that you want, as we don’t restrict any apps.
• Chippieland benefit
  You can travel with your #DataSnacks within Chippieland without roaming charges.

• How does it work?

  Instructions to activate #DataSnacks

  To activate one of the #DataSnacks bundles on your smartphone is easy. Just follow these steps:

  1. Check your smartphone:
     To be able to activate one of the #DataSnacks you must be in possession of a BlackBerry with OS10 or a another smartphone device: Samsung, iPhone, Nokia , Sony Ericsson, Motorola, LG, etc. (Non-BlackBerry smartphones).
  2. Check if your smartphone is compatible to our data network:
     You must have an HSPA+ smartphone with the 3G/4G frequency of 850/2100 MHz. In case you have an LTE device, your device should also support the following LTE frequency: band 3 1800Mhz.
  3. Check if you APN is set to PREMIUM on your smartphone:
     The APN setting on your smartphone needs to be the word “ premium” in order for #DataSnacks to work. These settings vary per smartphone, but can often be found in Settings-> Mobile Network-> APN.
  4. Choose your #DataSnacks bundle and send the activation code (see table) via SMS to 3434:
     For example: To activate the #DataSnack of 3000MB for 30 days, send CHCOM3000 to 3434
  5. Confirmation message:
     You will receive an SMS to confirm the data service you have just activated. Send A to confirm the requested data plan. After confirmation you will receive an SMS with the following message that your data plan has been charged. Immediately after, you will receive an SMS that your data plan has been activated.
  6. Check the balance and expiration date of your #DataSnacks:
     To check the balance and expiration date of your #DataSnacks bundle send an SMS with the text "CHCO INFO" to 3434.

• #DataSnacks Terms & Conditions
  • The service is applicable for prepaid customers and can only be activated/ deactivated in homeland.
  • #DataSnacks can be consumed in homeland as well as Chippieland.
  • Data usage will be charged per MB.
  • Termination data bundle: #DataSnacks will terminate when the given quota has been used or when the expiry date has been reached. The expiry date is the date until which the #DataSnack will be valid with the given amount of quota. If you have not used all your given quota and you have reached your expiry date, the remaining data will be lost. If the given quota is consumed before the expiry date, you can choose to activate another #DataSnack.
    
    In case of Chippie Company user with a monthly data bundle, the #DataSnack will terminate when the given quota has been used or when the expiry date has been reached. The data quota of the #DataSnack will be lost with the renewal of the monthly data bundle each 1st day of the month. 
  • Download and Upload speed: customers with an active #DataSnack can reach download speeds up to 16Mbps and upload speeds up to 3Mpbs depending if you device that is LTE compatible with our network. Available speeds depend on your mobile device, traffic on the internet, and the number of users close to a network base station. In order to be able to make optimal use of our data services, the mobile device should be compatible with our network.
  • #DataSnacks cannot be activated if you have data quota left from another bundle with data.